Health · Clinical Automation

62% Less Administrative Time in Medical Consultations

Automatic system that converts consultation audios into structured SOAP reports and ICD-10 codes. Doctors recovered daily hours previously lost on documentation, now using them to attend more patients.

Visión General

Auto-scalable service implemented on AWS cloud that automates medical processing: transcribes consultations in real-time or deferred, structures SOAP reports and generates ICD-10 codes with artificial intelligence. The implemented architecture reduces costs and processing time. Includes 3 layers of resilience with intelligent fallbacks and automatic failure recovery, ensuring accurate, timely clinical documentation with processing guarantee.

ResilienciaRapidezPrecisiónMonitoreoGarantía de servicio SLA

Resumen del Proyecto

Cliente

62% Less Administrative Time in Medical Consultations

Industria

Salud

Tecnologías Clave

Resiliencia, Rapidez, Precisión

Servicio

El Desafío

Clinical documentation required hours of manual post-consultation work, generating delays in care, regulatory compliance risks and medical burnout. Scaling without increasing costs was critical.

Nuestra Solución

System that receives audios or records in real-time and executes: automatic transcription (Whisper/OpenAI with fallback), analysis and generation of SOAP reports (GPT-4o/Claude), automated ICD-10 coding and secure storage in DynamoDB. 3 layers of resilience with intelligent fallback and automatic recovery; proactive monitoring and alerts for guaranteed SLA.

Resultados

62% reduction in administrative times, processing certainty in <24h and 99.9% reliability. Cost of $0.073 per processed file (80% less than traditional solutions). Strict SLA compliance and automatic backup. Doctors report recovery of 2+ daily hours for direct care.

Arquitectura Técnica

- S3 for HIPAA-compliant audio ingestion and secure storage
- AWS Lambda on ARM64 for efficient processing (40% savings)
- Standard and express Step Functions to orchestrate complex workflows
- Whisper API and AWS Transcribe in cascade with automatic fallback
- GPT-4o/Claude for SOAP report generation and ICD-10 diagnostics
- DynamoDB for clinical storage with at-rest encryption
- EventBridge for automatic retries and SLA guarantee
- CloudWatch monitoring dashboard and proactive alarms
- Infrastructure as code with AWS CDK
- Complete audit and immutable logs for compliance

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Beneficios Principales

Eficiencia Mejorada

Reducción significativa en tiempos de documentación y procesos administrativos.

Experiencia Mejorada

Mayor satisfacción tanto de pacientes como de profesionales médicos.

Escalabilidad

Arquitectura moderna basada en la nube que permite un crecimiento flexible y adaptable a las necesidades cambiantes.

"The implementation of specialized agents is revolutionizing the medical appointment process. The system's ability to transcribe consultations, structure SOAP notes, generate ICD-10 codes and suggest diagnoses has increased the quality of doctors' care for their patients, while significantly reducing the administrative burden. This not only improves the doctor's operational efficiency."

Felipe Velasquez

Medical Practice Manager, Vitas Clinic

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