Public health · Peru
PilotSUSALUD
A phone and WhatsApp assistant that guides citizens and turns every conversation into a case ready for a specialist.
WinnersSUSALUD–UPCH Innovation Challenge 2026
WhatsApp assistant · Entry offer
Your WhatsApp answers, books and takes payments, even when nobody is free
An assistant on the official WhatsApp API, connected to your business's information, with a template website and card and Yape payments. The fastest way to stop losing the people who write to you after hours.
Book a callPhysical Therapy CenterOnline
- Today
Hi, do you have physical therapy tomorrow afternoon? How much is it?
23:04Hi! Yes, tomorrow we have 4:00 p.m. and 6:30 p.m. A session is S/90. Shall I book one for you?
23:04The 6:30 one, please
23:05Done, you are booked for tomorrow at 6:30 p.m. To confirm, you can pay by card or Yape here:
Pay S/9023:05Payment received. See you tomorrow. I'll send you a reminder in the morning.
23:07
Illustrative conversation with fictitious data.
What it does for your business
- Answers right away, day and night, with information you approve: services, prices, hours, location.
- Books: it offers available slots and confirms the appointment.
- Collects payments: it sends a card or Yape payment link through Culqi.
- Hands over to a person when the question needs it, with the full conversation.
- Saves every lead so you can follow up.
What's included
- A template website with your services and contact details.
- The assistant on the official WhatsApp Business API.
- Card and Yape payments through Culqi.
- A panel to edit your business details without depending on us.
What's not included
- Advertising to bring in customers (an agency does that; we keep them from slipping away).
- Integrations with systems you already use, such as Zoho or your current calendar: that is the management system.
- Phone calls: that is the voice agent.
Price
- Setup
- US$1,000 + VATone time
- Monthly fee
- S/150 + VAT per monthhosting, AI model, monitoring and up to ~1,000 messages a month
Messages beyond the included amount are billed by block.
Is it for you?
- Yes: You serve customers on WhatsApp and messages pile up.
- Yes: You already take card payments or want to start.
- Yes: You want leads to book and pay without waiting for someone to reply.
- Not for you if: You want a free bot or a do-it-yourself tool.
- Not for you if: You're not yet clear on what you sell or at what price.
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Frequently asked questions
How is it different from a regular WhatsApp chatbot?
A regular chatbot follows a script. This assistant uses the official WhatsApp API, answers with information your business approved, remembers the conversation, collects payments with a link and hands over to a person when it is not sure.
Why the official WhatsApp API?
Because it follows Meta's rules. Unofficial connections imitate WhatsApp Web: they can drop at any moment and put your number at risk. With the official API, template messages such as reminders are approved by Meta.
What happens if the assistant doesn't know the answer?
It tells the customer a person will help them and passes you the conversation with full context. We set it up to answer with what your business approved.
How long does it take to get it running?
It depends on how much information needs to be prepared: common questions, prices, opening hours and who takes each case. On the first call we give you a concrete date.
How many messages go unanswered?
Book a call: we review how you serve customers today and tell you whether the assistant makes sense for your business.